Users and Roles
Orbit has four different user roles. Roles suit the needs of different people in your organization and each role has a different level of access and permissions.
A Creator has full access to create, edit, update and organize an Orbit workspace.
A creator admin has full access to create, edit, update and organize an Orbit workspace. A creator admin also has access to billing and workspace settings. Creator admins can also manage users and integrations.
A contributor has read access and can make comments in Orbit. A contributor can also create feedback in the feedback section.
A viewer has read access and can make comments in Orbit.
Roles are designed with user needs, goals and security in mind. We recommended the following roles for your organization/
Creator admin - product and design leadership, IT managers. Creators - user researchers, product managers, marketers, engineers, and customer insight teams. Contributor - customer success, support, sales, and other customer-facing teams. Any role that provides valuable product and customer feedback. Viewer - Anyone who needs visibility on product strategy, and research.
Invite new members from your workspace. You can do this from the side menu panel or on the settings page.
Add new members to your workspace from the side menu or from the settings page.
Creator admins can manage user roles from the Settings page, including adding, removing, and changing the role of users.
Manage users from the members tab page in the settings page